Accessibility Policy

Accessibility Policy

We are committed to providing information and services in ways that respect the dignity and expressed needs of people with disabilities and will strive to ensure individuals with disabilities receive accessible services with the same quality and timeliness as others do.

This policy satisfies the requirements under the Accessibility for Ontarians with Disabilities Act (AODA) and will be updated accordingly, in line with any future legislative changes. It applies to:

  1. All activity (employment, provision of services, etc.) which occurs on our premises and/or relates to our work, in an effort to provide equal opportunities, contributions and involvement of people with accessible needs.

  2. Employees, volunteers, agents and/or contractors who deal with the public or other third-parties that act on our behalf, including when the services occur off the premises, such as program delivery services, events, training courses/seminars and off-site therapy/rehabilitation sessions.

  3. All persons who participate in the development of our policies, practices and procedures.


View our Multi-Year Accessibility Plan [PDF 834kb]