Accessibility Policy

Accessibility Policy


Arthritis Society Canada is committed to creating a culture of values and ethical behavior and strives to provide information and services in a way that respects the dignity and independence of people with disabilities. Building on Arthritis Society Canada’s mission to improve the quality of life for Canadians affected by arthritis, the organization is committed to, and takes pride in, ensuring that all individuals with disabilities receive accessible services with the same quality and timeliness as others do.

This policy satisfies the requirements under the Accessibility for Ontarians with Disabilities Act (AODA) and will be updated accordingly, in line with any future legislative changes.


This policy applies to:

  1. All activity (employment, provision of services, etc.) which occurs on the premises, operated by Arthritis Society Canada, in an effort to provide equal opportunities, greater contributions and increased involvement of people with accessible needs.

  2. Employees, volunteers, agents and/or contractors who deal with the public or other third-parties that act on behalf of the Arthritis Society, including when the services occur off the premises, such as program delivery services, events, training courses/seminars and off-site therapy/rehabilitation sessions.

  3. All persons who participate in the development of Arthritis Society Canada’s policies, practices and procedures.


View our Accessibility Standards [PDF 177kb]

View our Multi-Year Accessibility Plan [PDF 834kb]