It can be hard to ask for help or talk about how you feel when you are feeling overwhelmed, anxious, low, or hopeless. It might help to remind yourself that almost anyone you talk to will have experienced a mental health issue themselves or been close to someone who has. Asking for help is a sign of strength, not weakness.
It’s important to talk to someone if you are struggling and suspect your mental health is suffering. You can start by reaching out to a friend, family member, Elder or leader in your faith or spiritual community, or someone else you trust. It’s also a good idea to talk to a member of your health care team, like your family doctor or rheumatologist, as they can help connect you to additional supports. Your doctor might refer you to a mental health professional – like a psychologist, psychotherapist, counsellor, or social worker, but you can also reach out to one directly.
This guide from the Canadian Mental Health Association on how to get mental health help shares information the different types of health care providers who can support your mental health. The Centre for Addiction and Mental Health’s guide about looking for mental health services provides answers to common questions about the process of seeking mental health support. Additionally, the Mental Health Commission of Canada has a great resource about navigating public and private mental health services in Canada.
Overcoming barriers to seeking help
Some people find that the first mental health professional they talk to isn’t a good fit. This can be frustrating, especially if you had a hard time reaching out in the first place. The good news is many mental health professionals offer free consultations – a short meeting or phone call where you can meet them and ask about their approach. This can help you figure out if they are someone you can feel comfortable talking to.
It can sometimes be difficult to access the mental health care you need – there are several barriers, or obstacles, that people may face when seeking care. The most common barriers that people experience are long waitlists for care, financial barriers like cost of services and limited or no insurance coverage, lack of resources and professionals in their area, lack of supports in their preferred language, and prior negative experience(s) with health care professionals.
Some groups of people, especially those who already face discrimination in our society (including because of their culture, race, ethnicity, faith, disability, sexuality, or gender identity) often face additional challenges finding support from providers who understand their lived experiences. People with disabilities, including those as a result of arthritis, may also have a difficult time finding care that is accessible to them.
Some community centres, helplines, and non-profit organizations can offer support in accessing mental health care that is a good fit, or may also provide mental health care services. Some mental health programs, especially group-based programs, may offer a variable or sliding-scale pricing model, or offer reduced fees based on your income. Virtual mental health care also has become more common and may be a good option for people who live in remote areas, have limited time for appointments, are seeking a professional with specific characteristics, or find traditional in-person care inaccessible.
Treatment Options
Treatment plans for mental health challenges can vary from person to person and often include a combination of therapy or counselling, medication, support groups, and self-management strategies.
Antidepressant medications are used to help relieve the distress of depression or anxiety and are sometimes also used to help with chronic pain. Antidepressants don’t work for everyone, and when they do work, they are most effective when combined with talk therapy, physical activity, support from family or friends, and self-management strategies. Antidepressants can take anywhere from a few weeks to a few months to reach a concentration in your body where they are fully effective. Early signs of response include improved sleep and energy, while mood improvement may take longer. Many antidepressant medications should not be stopped suddenly, but instead tapered off based on the advice of a doctor.
Anti-anxiety medications can help reduce anxiety symptoms such as panic. These medications can help make it easier to sleep in the short term, and may also be used as a muscle relaxant or for treatment of seizures and alcohol withdrawal. The most common types of anti-anxiety medications, benzodiazepines, are also called minor tranquilizers or hypnotics. For some people, the effects of these medications can be achieved without drugs using other strategies like physical activity and meditation. These medications are safe and effective when used appropriately but can be addictive. Therefore, they are usually used for short-term or occasional use only.
As can be the case with arthritis treatments, finding the right medication, or combination of medications, for mental health conditions often involves some trial and error. Not being on the right medication for you can affect symptoms, stability, daily functioning, and overall wellbeing. These medications can also interact negatively with other medications. It is important to be honest with your health care provider about your experiences with these medications, and any other medications you are taking, so they can help find the treatment that is the best fit for you.
Talk therapy can include various forms of counselling, psychological treatment, and psychotherapy, amongst others. It involves talking to a professional who is trained in helping you work with your thoughts and emotions and who can help you make positive changes in your life. Talking about your feelings can help you identify what’s bothering you and determine possible solutions.
Below are two different types of talk therapies available, as examples. It’s a good idea to ask a mental health professional about what types of therapy they offer and what will be involved in a course of therapy before agreeing to work with them. Anyone providing mental health therapy should use evidence-based practices and should be applying them within their scope of professional practice.
Cognitive Behavioural Therapy (CBT) is a practical, short-term form of psychotherapy. Cognitive behavioural therapy helps people develop a better awareness of the impact of their thoughts and behaviours on problems in day-to-day life. By helping people make sense of what is happening around them and adjusting problematic thinking patterns, CBT can change a person’s perceptions of how they feel. Cognitive Behavioural Therapy is usually time-limited to 6-20 sessions and is goal-oriented. There is robust evidence to suggest that CBT can be effective in helping to address chronic pain.
Acceptance and commitment therapy (ACT) is a type of psychotherapy focused on action. ACT involves cultivating a willingness to accept painful emotions and experiences if doing so allows us to take committed action towards things in life that are meaningful. This type of therapy helps people accept the challenges they face and commit to making positive behavioural changes, despite their current situation or how they might feel about it. There is robust evidence to suggest that ACT can be effective in helping to address chronic pain, particularly among those who have withdrawn from meaningful activities in their lives due to pain.
Coverage for Mental Health Services
In some communities, local organizations may offer mental health supports or services that are available for free. Additionally, many local health centres or hospitals offer community mental health services that are available at no cost. There may be a waitlist for these programs. There are also free online services available, such as CBT programs or mindfulness meditation. Some of these are led by an instructor guiding the therapy or meditation through live or pre-recorded sessions, while others are self-led, providing prompts for you to follow.
Each province and territory has their own public health insurance plan. When using public health care services, such as a hospital or medical clinic, you must show your health insurance card. Be sure to learn what your public health insurance covers, as each region may have different coverage and requirements. For instance, in many provinces, psychiatrists are covered by the provincial health insurance plan and require a referral from your family doctor.
Private, or personal, health insurance plans provide additional coverage for health expenses and preventive care. In many regions, public health insurance may not cover prescription drugs or mental health practitioners such as counsellors or psychotherapists. If you have private health insurance, it may cover these items in part or in full. Private health insurance may be available through an employer, a school, a family member’s employer, or another source. You can also purchase your own private health insurance. If you have access to private health insurance, it is important to contact your provider for specific details about coverage and required documentation.
An employee assistance program (EAP) is offered by some employers as a confidential, short-term professional counselling service to help employees cope with life challenges. EAPs can offer help and suggestions with resolving difficulties in a person’s life, even if the source of the issues is not related to the workplace. Often, EAPs offer a range of services, usually connected with phone or internet-based access to mental health professionals, and referrals to other agencies or professionals as needed. If you have workplace benefits, check your provider’s list of services to see if you may have coverage to access an EAP.
Arthritis Society Canada Programs
Arthritis Society Canada Arthritis Rehabilitation and Education Program (AREP) – Ontario
AREP physiotherapists, occupational therapists and social work professionals will provide you with the care, strategies, guidance, and education you need to better manage your arthritis and live well, including workshops related to mindfulness and mental health. Services are funded by the Ontario Government if you have an Ontario Health Card and a confirmed diagnosis of arthritis.
Arthritis Connections is a free online peer support program that brings together people impacted by arthritis to share experiences, gain emotional support, and learn from others through online peer support groups.
Arthritis Line is a free telephone and email information and support service for people affected by arthritis. Trained volunteers can answer your questions about arthritis and how to manage the disease, and share information about how to access arthritis-related resources.
Support Navigation and Helplines
The Government of Canada has compiled a list of mental health resources, including programs and services that are available nationally, as well as resources organized by province and territory. Many of these services are offered at no cost or for a low fee.
Call or text 9-8-8. Available 24 hours a day, 7 days a week to anyone in Canada. Support is available in English and French.
Call 1-855-242-3310 (toll-free) or visit the Hope for Wellness website for online chat support. Available 24 hours a day, 7 days a week to First Nations, Inuit, and Métis people seeking emotional support, crisis intervention, or referrals to community-based services. Support is available in English and French and, by request, in Cree, Ojibway, and Inuktitut.
Call 1-877-330-6366. Available Monday to Friday 10 am – 6 pm Pacific (1 pm – 9 pm Eastern). Peer support is provided in English and Spanish by trans people for trans, non-binary, and questioning folks.
Call 1-800-668-6868 (toll-free), text CONNECT to 686868, or visit the Kids Help Phone website for online chat support. Available 24 hours a day, 7 days a week to Canadians aged 5 to 29 who want confidential and anonymous care from trained responders. Support is available in English and French.
Mental Health Intelligent Information Resource Assistant (MIRA)
MIRA is a free and accessible mental health system navigation chatbot that uses artificial intelligence, developed by Mood Disorders Society of Canada, in collaboration with the University of Alberta, Dalhousie University, the APEC Digital Hub for Mental Health, and other collaborators, including Indigenous researchers and advisors. It’s an anonymous, adaptive service, which uses machine learning to improve its services while protecting user privacy. MIRA acts as a virtual assistant to provide you with information on mental health supports and services in English or French.
Additional resources can be found on the Mental Health Resources page.
If you have a suggestion or correction to include in this resource list, connect with us by email at [email protected].
Contributors
This mental health resource was developed and last reviewed in March 2026 with expert advice from:
Dr. Joshua A. Rash, PhD, RPsych (NL), R.D.Psych. (SK)
Memorial University of Newfoundland; University of Saskatchewan
Marg Smit-Vandezande, MSW, RSW
Arthritis Rehabilitation and Education Program, Arthritis Society Canada
Nikolas Harris, MSW, RSW
Senior Manager, Mission, Arthritis Society Canada
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