Privacy Policy

The Arthritis Society is a member of Imagine Canada, an organization that supports and strengthens charities and not-for-profits to better serve their communities. As a member, we have signed on to Imagine Canada's Ethical Fundraising and Financial Accountability Code, which is leading the way in safeguarding donor rights through the highest degree of transparency and accountability in fundraising and financial practices.

Commitment to the Code is voluntary and complements existing regulation of charities that is shared among federal and provincial levels of government. We will continue to maintain the highest ethical standards in the protection of donor interests and in our fundraising and financial best practices.
Protecting your personal information
How we use non-personal information
What about spam?
When you leave this site

Policy Statement


The Arthritis Society (The Society) operates under the Canada Corporations Act and is a registered charity.  The mission statement of The Society is to provide leadership and funding for research, advocacy and solutions to improve the quality of life for Canadians affected by arthritis.  The Society operates in a manner that is consistent with all relevant legislation.

The Society is responsible for safeguarding all personal information in its possession or custody, including personal information that has been transferred to a third party for processing (e.g. to a consulting firm or individual who is acting on behalf of The Society).  This includes situations where the actions undertaken on The Society's behalf are carried out voluntarily or without charge. 

The Society's policy and practices for the protection of personal information follow the guidelines established by the Canadian Standards Association, Imagine Canada and other accepted industry standards. 
Definition of Personal Information
Guiding Principles

Procedure - Responding to Inquiries or Complaints

All inquiries or concerns will be forwarded to, which will be monitored regularly. The inquiry or concern will then be forwarded to the designated contact person responsible for the jurisdiction of the concern (provincial/territorial or national) for resolution.

online education module
Online Arthritis Self Management Courses

Online education programs that are informative, convenient and FREE.

Arthritis Community
Arthritis Community

Connect with others, share your arthritis experience and get answers in a safe online space.

Printed publications
Arthritis Publications

Evidence-based content to help you learn about the disease, treatments and self-management.