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Volunteer LogoInformation volunteers are crucial in communicating information and offering support to people affected by arthritis across Canada. Volunteers are needed to run the Arthritis Information phoneline, a frontline service supporting people affected by the condition, and to lead and facilitate workshops and classes (both in-person and online) to empower others living with and affected by arthritis. Volunteers are also needed to support our research program, including our grant review process.

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About the role

Information is a fundamental tool to support people living with arthritis, and includes the provision of tools, resources and support to help people find a doctor, access medications, and find care and services in their local community. 

Some examples of an information role at the Arthritis Society: 

  • Provide information and support to people affected by arthritis by volunteering with the Arthritis Information Line (a toll-free phone line) 
  • Become a grant reviewer for our Research department, contributing your scientific expertise or your lived experience of arthritis
  • Navigate people to Arthritis Society tools and resources 
  • Deliver key Arthritis Society messages and information within your local community or across Canada 


  • Support the organization’s mission as an integral member of the Arthritis Society team 
  • Learn more about arthritis as a clinical condition, as well as about tools to self-manage 
  • Develop transferable employment skills related to education and information  
  • Develop communications skills by providing one-to-one support 
  • Give back to the community and impact those living with arthritis  
  • Use and develop specialized skills and talents while contributing to the Society’s mission 
  • Build connections and be part of a community and receive ongoing opportunities and mentorship 
  • Meet and talk to a diverse range of people 
  • A letter of reference can be provided at the completion of the volunteer term 


At the Arthritis Society, we do our best to offer flexible roles that can be adapted to suit the needs and availability of individual volunteers.  The exact time commitment of all positions will depend on many factors including the volunteer position being filled, your schedule, and the Arthritis Society’s needs. Most positions are flexible to fit around an individual's other commitments. For example, you can volunteer from time-to-time delivering an information in your local school or workplace, or you can help us on an ongoing basis by becoming an Information Line volunteer. We do ask our volunteers to commit to a term or season of work with us to enable them to see projects to completion and for all parties to see the full benefit of a volunteering partnership. 

Interested in this role? Get involved

Please note: Not all our volunteering opportunities are offered in every Division.

Online Consumer Panels

The Arthritis Society is looking for individuals who are living with arthritis to participate as volunteer members of our Online Consumer Panels. These Panels give you the opportunity to offer your unique knowledge and feedback on the Arthritis Society’s online educational resources and activities. Participation on a panel is voluntary and entirely online, consisting of responding to emails and surveys and reviewing resources. This role does not include direct interaction with other panel members, with the exception of occasional, optional online focus groups. You can contribute from the comfort of your own home. Please note, members must be willing to share their own experiences and provide input to the Arthritis Society.

The purpose of the Consumer Panels is to gain a better understanding of the needs of people living with arthritis, to improve our existing resources and to gain feedback on the development of new resources and supports. Online Consumer Panel members can expect to be contacted by email an average of six to ten times a year, sometimes slightly more.

Online Consumer Panel - full position description [PDF 408 kB]

For information about current opportunities in your area, contact your local volunteer lead, or email