Reports to: Vice President, Ontario & Eastern Canada
Internal Relationships:
• Vice President, Ontario & Eastern Canada
• National revenue development team
• Pharma and medical corporate partners
Compensation: $95,000 - $115,000 plus a bonus incentive package and comprehensive benefits
plan.
Is this you?
Are you a creative and entrepreneurial, strategic relationship builder who sees the art of the possible? Do you have a rolodex of contacts within the pharmaceutical and medical sectors? Are you a fearless revenue driver who is excellent at finding the ‘fit’ between your organization and those you hope to partner with? You can listen between the lines and find ways to engage, surprise and delight, and ultimately secure partners who can share in your vision? Are you known for how you cultivate and build meaningful relationships? You can think strategically and nimbly on your feet. While in a meeting, you can take feedback and adjust.
You’ve been known to hit your targets because you are continually keeping an eye on metrics and performance. You take pride in your ability to build high value, high satisfaction partner relationships through effective stewardship. You are detailed and understand the value of meticulous notes and database entries that are accurate and thorough. You are a team player and enjoy working with colleagues across our country who all share in your dedication toward supporting and serving the mission.
If this sounds like you, read on…
The Organization
Arthritis Society Canada is dedicated to extinguishing arthritis. They represent the six million Canadians living with arthritis today, and the millions more who are impacted or at risk.
Fueled by the trust and support of their donors and volunteers, Arthritis Society Canada is fighting the fire of arthritis with research, advocacy, innovation, information and support. They are Canada’s largest charitable funder of cutting-edge arthritis research. They will not give up their efforts until everyone is free of the scorching pain of arthritis.
Arthritis Society Canada is a nationwide organization, with approximately 130 staff members from coast-to-coast-to-coast. Largest offices are based in Toronto, Vancouver and Montreal; with the majority of our staff based in Ontario.
It's not just arthritis.
Arthritis is Canada’s most common chronic disease and there is no cure. The disease affects the lives of six million Canadians (1 in 5 adults) – impacting their mobility, their ability to work, their time with their family and friends, and sometimes causing near constant pain. More than half of people with arthritis are under 65. Without a brighter spotlight on this serious issue, the number of Canadians with arthritis will rise to nine million by 2040. That’s 1 in 4 Canadians impacted by this disease – along with their families and communities.
Through the continued generosity of their supporters, Arthritis Society Canada will achieve their bold dream of making a cure a reality.
Arthritis Society Canada is accredited under Imagine Canada’s Standards Program, and is a proud 2022-2024 (and 2019-2021!) winner of Waterstone Canada’s Most Admired Corporate Cultures™ award, a mark of excellence in culture and performance.
Vision: We will extinguish arthritis.
Mission: To fight the fire of arthritis with research, advocacy, innovation, information and support.
Values: United: We are stronger together; Impactful: We will create a bold future; Transformative: We fearlessly work to achieve greatness.
The Position
The Director of Pharma and Medical Partnerships will report to the Vice President, Ontario & Eastern Canada. They will sit on the leadership team and will be accountable for leading national pharma and medical partnerships. The Director will oversee national pharmaceutical relationships (advising regions on local pharma relationship enhancement), the ease-of-use donor program and national revenue development fundraising metrics for their portfolio. They will be accountable for driving $1.1M in revenue. Our candidate will be a creative and proven revenue generator who sees the art of the possible. Ideally, they will have had experience with the pharma/medical sector(s) as either a fundraiser within a nonprofit context, or as a salesperson representing a pharma/medical organization. Our candidate will inherit a well-established portfolio which has been identified as one with the potential for further growth.
Primary Accountabilities
Pharma Partnerships & Special Programs Revenue Development (70%)
• Implements and delivers a pharma sector and special programs revenue plan that builds upon Arthritis Society Canada’s strategic plan.
• Builds strong, robust, values-based relationships with a pool of 100+ current and potential donors, at the $10,000 to $100,000 giving level, to meet organizational, departmental, and individual revenue targets.
• Meets with current and potential donors, funders and pharma partners and prospects to identify giving potential, alignments, and targeted approaches for support.
• Actively participates in regularly scheduled nationwide and regional team meetings and collaborates effectively with other revenue development team members across Canada with the overall goal of growing major gift revenue, year over year.
• Manages all facets of assigned major gift relationships throughout the giving cycle, from cultivation through to solicitation and stewardship, including building presentations and proposals, leading solicitation meetings with assigned prospects and conducting stewardship on impacts achieved through the partnerships.
• Builds high-value, high-satisfaction partner relationships through effective stewardship and overall oversight of projects funded by new and existing donors.
• Enlists the strategic support of executive volunteers, as needed, to assist with donor engagement.
• Escalates and connects relationships with enhanced giving potential (over $100k) to the Vice President.
• Keeps Vice President (and in their absence, Chief Development Officer) strategically- apprised of any developments within the Pharma portfolio.
Program Administration (30%)
• Creates, manages, and tracks portfolio prospecting activity for the nationwide revenue development team charting all metrics, such as ‘ask-to-yes ratio’, % of ‘ask’ value, lose rate and average proposal close timeline, etc.
• Ensures that all contacts with donor and prospective donors are tracked and recorded in the Raiser’s Edge database.
• Ensures all donor information, proposals, donations, and relationship information is added to all donors’ records in Raiser’s Edge, in a timely manner.
• Ensures all major gifts pledges are paid on time, and ensure donors are thanks appropriately after each instalment, and with a stewardship report upon completion of their pledge.
• Gathers competitive information and identify potential opportunities and challenges in the philanthropic market.
• Ensures all customized content or presentations is in accordance with Arthritis Society Canada’s branding, and other guidelines.
• Leads and coaches’ staff on an ongoing basis to ensure the attainment of goals and objectives.
• Participates in performance management process, including accountabilities setting, performance goals and evaluations and providing continuous feedback to supervisor, accordingly.
• Fosters collaborative working relationships with fundraisers across the organization to ensure positive outcomes and an integrated, harmonious work environment.
The Ideal Candidate
• Possess at least five (5) years initiating or leading a sales and/or fundraising portfolio. Ideally posses experience within the pharma and medical sector.
• Post-secondary education in fundraising, business, or a related field.
• Outstanding relationship-building skills, with demonstrated ability to deliver a high level of customer service to corporate partners, donors, volunteers and other contacts throughout the relationship cycle including cultivation, solicitation, and stewardship.
• Exceptional written, oral and persuasive presentation skills. Bilingual (English and French) language skills an asset.
• For Quebec-based candidates: Bilingual French and English language skills essential for this position, given the requirement to interact with French- and English-speaking external and internal stakeholders.
• Strong understanding of health advocacy landscape, Quebec’s political landscape and Francophone culture essential. Ability to use discretion, judgment and tact in handling highly sensitive, confidential information related to donor information.
• Strong level of comfort and experience with donor databases (Raiser’s Edge experience preferred) and Microsoft Office.
• CFRE accreditation considered an asset, as is AFP membership in good standing.
CORE COMPETENCIES AND SKILLS:
Their values are personal commitments that every employee lives by, and that every leader models to inspire others. This is what they mean:
United: We are stronger together
• I build meaningful connections.
• I create an environment of belonging, inclusion, and openness.
• I share and welcome knowledge and new ideas.
• I approach relationships in an ethical and transparent way.
• I appreciate the strengths I bring and recognize and celebrate the success of others.
Impactful: We fearlessly work to achieve greatness
• I am relentless, standing with Canadians to fight the fire of arthritis.
• I am driven to make a difference.
• I am accountable for my words and actions.
• I strive for excellence.
• I am a trusted resource and a best-in-class expert in my role.
Transformative: We will create a bold future
• I am a changemaker, willing to challenge the status quo.
• I listen, am curious, self-reflect and am always learning.
• I am innovative, eager to bring new ideas forward.
• I am courageous and accept that failure is an important part of risk-taking.
• I am energized and fully engaged.
SCOPE AND ACCOUNTABILITY (SUPERVISORY, FINANCIAL, AND OTHER):
• Accountable to achieve assigned goals, as determined by VP.
• Managing and monitoring of pharma and medical partners budget.
WORKING CONDITIONS:
• This position is designated. This means you will work at least two (2) days a week from the office and the rest of the days remotely/from home. The exact days you are required to work from our office will be determined by your supervisor. This will include in-person meetings, events, retreats, and other opportunities to connect and collaborate.
• Flexibility to work evenings and weekends, in line with business demands.
Application Instructions
If you are looking for an outstanding challenge and the opportunity to work with a great team for a very important, uniquely focused organization then what are you waiting for? Apply now!
As an organization with nationwide reach, Arthritis Society Canada recognize their work occurs on traditional Indigenous territories across Canada. Arthritis Society Canada’s national office is located in Toronto (Tkaronto), which is the traditional territory of many nations, including the Mississaugas of the Credit, the Anishinaabeg, the Chippewa, the Haudenosaunee, and the Wendat peoples. They also acknowledge this land is now home to many diverse First Nations, Inuit and Métis peoples. They encourage you to learn more about the nations, land, and communities in the areas where you live. Read our full statement.
In furtherance of their mission and strategic priorities, they are committed to promoting inclusion, diversity, equity and access (IDEA) through their information and support, advocacy, programming, internal policies, and governance structures. In selecting individuals and furthering the goals of their IDEA work, we aim to ensure that their people reflect the knowledge, experience, skills and diversity (including but not limited to diversity of gender, race, and geographical location) of the communities they live in and serve.
This job posting is for an existing vacancy. Thank you to all for your interest but only candidates who move forward in the process will be contacted. At the end of the search process, all interviewed applicants will be informed of the outcome of their application.
Please email your Cover Letter and CV (For QC sites: in French language) to Lindsay Preston at lindsay@phcap.ca. Please note the posting closes on December 31, 2024 at 5pm ET.