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Administration & Project Coordinator, Revenue Development


Regular, Full-Time

March 14, 2023

April 14, 2023

The Opportunity:

The Administration & Project Coordinator will provide essential administrative, project and office support, and will be trusted to explore innovative solutions that will ultimately result in enhancements in internal operational and fundraising efficiencies. This position is ideal for a detail-oriented project coordinator driven to administrative excellence, with exceptional relationship-building skills.

Main duties will include: 

  • Coordinating the daily administrative operation of the Vancouver office, including administrative assistance.
  • Ensuring key strategic deliverables associated with the Revenue Development team, are proactively initiated, tracked, and managed from start to completion.  
  • Supporting senior members of the Revenue Development team with meeting agendas, scheduling of meetings, overall calendar maintenance, and expense reports etc.
  • Ensuring all donor and prospect activity is captured in the donor database (Raiser’s Edge) along with proposal entry and maintenance. Administer and operate the donor database maintaining accuracy, integrity, and security of all data.
  • Ensuring that key donor/executive volunteer meetings are prioritized and confirmed in a timely manner, managing materials and deliverables to ensure they are ready and available for meetings and events.
  • As a superior communicator, creating, editing and proofing a wide range of materials such as case for support, donor correspondence, stewardship and presentations reports, lists, and other materials as required.
  • Attending and providing support for fundraising and donor relations events. 
  • Supporting donation processing & acknowledgement management, working closely with the nationwide Donor Services team. 

Required Skills & Experience:

  • Three (3) years of relevant experience gained from a comparable busy and progressive environment. 
  • Excellent administrative and project management skills. Meticulous attention to detail while working to meet deadlines. 
  • Exceptional customer service skills. 
  • Proven track record of project management, with superior writing and communication skills.
  • Self-starter with capacity to work proactively and independently, with little supervision.
  • Driven, proactive, energetic, and positive. Customer service and results-oriented professional.
  • Technologically savvy, with proficiency in a wide range of programs and platforms including super user PowerPoint and Excel skills. Raiser’s Edge experience (or similar CRM) an asset.
  • Superior technology and troubleshooting skills. Advanced proficiency in Microsoft Office and SharePoint is required; knowledge of other engagement platforms is an asset. Understanding of navigating basic office equipment and protocols. 
  • Strong interpersonal skills, with the ability to work collaboratively with local and nationwide colleagues and stakeholders, both in-person and remotely. 
  • Ability to use discretion, judgment, and tact when trouble shooting and in handling highly sensitive, confidential information. 
  • Exceptional written, editing, oral and presentation skills. Bilingual (English and Cantonese/Mandarin) language skills an asset.

What We Do:

Arthritis Society Canada is on a mission to fight the fire of arthritis with the fire of research, innovation, advocacy and information and support. That’s because arthritis robs six million Canadians of their mobility, mental and physical well-being, and in some cases, their livelihood. It is Canada’s most common chronic condition, and there is no cure. 

Why Join Us: 

A career at Arthritis Society Canada is more than just a job. It’s an opportunity to use your talents to push back against the devastation of arthritis. Fighting the fire of arthritis gives meaning to our work, incites collective action and drives us to excellence in all we do. Our bold and ambitious strategic plan, Accelerating Impact, is propelling our work to create transformational change. We are a diverse, innovative, agile and performance-driven culture. Our people are essential to our efforts and we will empower you to be successful in your role. Arthritis Society Canada is honoured to be a 2022 Canada’s Most Admired™ Corporate Cultures winner, and proud to be accredited under Imagine Canada’s Standards Program.

Some highlights of what we offer: 

  • Performance Rewards: Pay for performance incentive program. 
  • Health & Wellness: Extended healthcare benefits (including dental, vision, prescription drugs & disability coverage), choice of healthcare spending account and/or healthy living account, virtual healthcare & discounted fitness membership. 
  • Time-Away Programs: Vacation (at least 3 weeks), personal days, holiday closure & summer hours. 
  • Retirement Planning: DCPP whereby you contribute 4% of earnings & we match this with 5%.

In furtherance of its mission and strategic priorities, Arthritis Society Canada commits to promoting inclusion, diversity, equity and access (IDEA) through its information and support, advocacy, programming, internal policies, and governance structures. In selecting individuals and furthering the goals of our IDEA work, Arthritis Society Canada will aim to ensure that our people reflect the knowledge, experience, skills and diversity (including but not limited to diversity of gender, race, and geographical location) of the communities we live in and serve. 

If you are interested in, and qualified for, this exciting opportunity, please submit a cover letter and resume to We thank all applicants for their expression of interest, however only those selected for an interview will be contacted.

Arthritis Society Canada is creating an organization that is an exceptional place to work and volunteer. You are encouraged to visit our official careers site at where you can view all our current job opportunities across Canada, and learn more about why you should join our team to help extinguish arthritis for good!

COVID-19 Vaccinations: A requirement of employment at Arthritis Society Canada is to be and remain fully vaccinated against COVID-19 (including receiving such booster vaccinations as are recommended by provincial or federal health authorities from time-to-time). As such, successful candidates must provide satisfactory proof to Arthritis Society Canada that they are fully vaccinated against COVID-19. Arthritis Society Canada will consider, on a case-by-case basis, requests for medical or other exemptions from this requirement based on protected grounds under applicable human rights legislation. Where an exemption is granted, an employee may be required to undergo testing for COVID-19 and demonstrate a negative result at regular intervals to be determined by Arthritis Society Canada, and at the cost of the individual (subject to applicable law). At Arthritis Society Canada’s discretion, this vaccination requirement may be extended to apply to such other vaccinations as are required or recommended by provincial or federal health authorities to maintain a safe and healthy workplace and community, including by preventing infectious disease transmission.

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