Neal Oswald

Director

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Neal Oswald

Director

Neal is CPA, CFA and COO at Concentra Bank. His career has given him the opportunity to work across Strategy, Finance, Risk, Operations and Technology functions implementing system, process and organizational change at many large global and regional banks. Recently Neal has worked in the development and execution of digital strategy, robotic process automation and transformational change.

Neal typically works to develop and deploy analytical methods and models to improve business and management performance to successfully change attitudes, behaviour and culture. He prefers to be data driven, ensuring that all improvements quantifiably drive ROI.

Neal was formerly the Senior Vice President of Process Management in Retail and Business Banking at a large Canadian Bank. In this role, Neal created and ran End-to-End process transformation programs. Neal and his team built the capability to digitally measure and manage the ETE lending processes for the mortgage, cards and wealth businesses. Neal moved to this role from Technology and Operations where he was the SVP for Process Management. Prior to this role, Neal was the Senior Vice President, Strategic Planning and Business Management in the Technology and Operations division. Prior to this role Neal was the CFO of the Wholesale Bank during the subprime crisis.

Neal has joined the board to make a difference in the lives of people affected by arthritis.