Policies

Accessibility Policy

Purpose:
The Arthritis Society is committed to excellence in serving all customers including people with disabilities. This policy is intended to meet the requirements of Accessibility Standards for Customer Service, Ontario Regulation 429-07 under the Accessibility for Ontarians with Disabilities Act, 2005, and applies to the provision of goods and services to the public or other third parties, not to the goods themselves.

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Privacy Policy

The Arthritis Society is a member of Imagine Canada, an organization that supports and strengthens charities and not-for-profits to better serve their communities. As a member, we have signed on to Imagine Canada's Ethical Fundraising and Financial Accountability Code, which is leading the way in safeguarding donor rights through the highest degree of transparency and accountability in fundraising and financial practices.

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Complaints Policy

Purpose:
The Arthritis Society is committed to providing our donors, clients, researchers, corporate partners, participants, employees, volunteers, and the general public with a high level of service in the act of carrying out our mission.

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Disclaimer and Copyright

Disclaimer
Any of the information contained within The Arthritis Society's website is not presented as a substitute for informed medical advice. Visitors to this Site should not engage in self-diagnosis nor act on information contained in the Site without seeking specific advice on the particular matters which are of concern to them from qualified health professionals and advisors. Some of the information contained in the Site has been provided from external sources.

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